FAQ

Last updated: September 13, 2026

When is an approved refund handled?

To make the process easy to follow: We process an approved refund to the original payment method within 10 calendar days.

Which cards can I use?

To make the process easy to follow: The secure checkout displays the payment methods currently available for the order.

When will an order arrive?

To make the process easy to follow: Preparation normally takes 1–2 business days, followed by an estimated 4–6 business days in transit.

Can I request a return or exchange?

To make the process easy to follow: Yes. Submit the request within 30 calendar days after delivery and keep the item, packaging, tags, accessories, and included materials in the required condition.

For help, visit our Contact Us page.